Privacy policy



Who is the data controller?
LIFRA SL is the CONTROLLER of the USER’s personal data and hereby informs you that these data will be processed pursuant to the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018, of 5 December (LOPDGDD).


Why do we process your personal data?
To maintain a commercial relationship with the USER. Processing will be performed for the following operations:
– Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other digital or physical media, present or future, that allows commercial communications to be made. These communications will be issued by the CONTROLLER and will be related to its products and services, or those of its partners or suppliers, with which it has entered into a promotional agreement. In such cases, the third parties will never have access to the personal data.
– Carrying out market research and statistical analyses.
– Processing orders, responding to queries or any other type of request made by the USER by means of any of the forms of contact placed at their disposal on the CONTROLLER’S website.
– Sending out the online newsletter about new products and services, offers and promotions in our activity.


Why can we process your personal data?
Because processing is lawful in accordance with article 6 of the GDPR as follows:
– With the USER’S consent: sending commercial communications and the newsletter.
– For the purposes of the legitimate interests pursued by the CONTROLLER: carrying our market research, statistical analyses, etc. and processing orders, queries, etc. at the request of the USER.


How long will we save your personal data?
They will be stored for no longer than necessary to achieve the purpose for which they were processed or for as long as there are legal provisions that require them to be held, and when they are no longer necessary, they will be deleted with the appropriate security measures to ensure their anonymisation or total destruction.


To whom do we provide your personal data?
Your personal data are not communicated to third parties except, if necessary for the development and execution of the purposes of the processing, our communications service providers, with which the CONTROLLER has concluded the non-disclosure and data processor agreements required by the current privacy regulations in force.


What are your rights?
The USER’S rights are:
– Right to withdraw consent at any time.
– Right of access, rectification and erasure of data, right to data portability, and the rights to object to and restrict the processing of their data.
– Right to lodge a complaint with the supervisory authority ( if they consider that the processing does not comply with the current regulations in force.


Contact details to exercise their rights:
LIFRA SL. NTRA. SENY. DEL FARO, A7 P. I. MALLOLES – 08500 VIC (Barcelona). E-mail:




The USERS, by checking the relevant boxes and entering their details in the fields marked with an asterisk (*) in the contact form or that appear in downloadable forms, expressly, freely, and unequivocally accept that the data are required in order for the service provider to respond to their request, it being optional to enter details in the other fields. The USER guarantees that the personal data supplied to the CONTROLLER are true and accurate and will be responsible for informing the CONTROLLER of any change to the same.


The CONTROLLER states that all of the data requested via the website are obligatory, as such data are necessary for providing the USER with optimal service. In the event that not all of the data are supplied, it cannot be guaranteed that the information and services provided will fully meet the USER’s needs.




Pursuant to the provisions in the current personal data protection regulations, the CONTROLLER complies with all of the provisions of the GDPR and LOPDGDD regulations for the processing of the personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR. The personal data are therefore processed in a lawful, honest and transparent manner with regards to the data subject, and in a way that is appropriate, relevant, and limited to what is necessary as regards the object for which they are being processed.


The CONTROLLER guarantees that it has implemented the appropriate technical and organisational policies for applying the security measures established by the GDPR and the LOPDGDD for the purpose of protecting the rights and freedoms of the USERS, and that it has provided the latter with sufficient information to allow them to exercise said rights.


For further information about the guarantee of privacy, you can contact the CONTROLLER via LIFRA SL. NTRA. SENY. DEL FARO, A7 P. I. MALLOLES – 08500 VIC (Barcelona). E-mail: